Anyone who has had to complain or negotiate with the high street banks knows just how difficult a task it can be.
The process of obtaining a refund of payment protection insurance can take many months and may involve not just the lender or broker who sold the policy but also the regulators who govern the trade bodies. Any-one can make a claim, and some lenders will settle based on our first claim letter. However the reality is that some lenders no longer exist, others initially decline all claims, and others simply make it difficult to start the claim at all!
Our experts utilise their knowledge and experience to challenge the lenders and brokers. This process can take many forms from telephone chasing to written legal correspondence with the eventual aim to obtain each legitimate refund. One thing we can promise our clients is that our experts will not back down or be mis-led in any way!
Email us at claim@theugroup.co.uk
Call us on 01902 371 547 or fill out the form below and we will contact you;
